Executive Summary

Maui County focuses on aligning programs, activities and budget data to high-level outcomes in order to ensure efficiency and effectiveness in operations and the allocation of resources. Visualizing and understanding budget implementation performance measures helps Maui County leadership make well-informed, data-driven decisions.
Performance measures are based on data, and tell a story about whether a department or agency is achieving its objectives and if progress is being made toward achieving valuable outcomes. Performance Measures:
  • Support Countywide Goals and Priorities
  • Support each Department Mission
  • Include program goals, program objectives, and quantified success measures
  • Help understand how programs are functioning at the County

Why Use Performance Measures?


Performance measures are required for compliance with the Government Accounting Standards Board and Government Finance Officers Association.
Maui County Code, Chapter 3.04.050 also requires County agencies to measure and report program objectives and performance measures each quarter.

Budget Decisions

Performance measures help the Budget Office to understand what results or improvements to expect from an investment of resources.
Budget recommendations and proposals must be directly linked to agency missions, goals and objectives and how they will be achieved.


Performance measures help to improve management by providing tools for understanding, managing and improving agency operations.
Performance measures help management to take action to positively effect performance or improve efficiency when necessary.


The County of Maui believes that government needs to be accountable to taxpayers and legislature about what return we provide on investment, and our effectiveness at accomplishing our mission. Spending reports state facts about the investment of funds; performance measures take this a step further and communicate the return on investment.

Measuring Up

How are Measures Used?

  • Strategic Plans
  • County Priorities
  • Budget Requests
  • Spending Plans (allotments)

Budget implementation measures, or success measures, are evaluated by yearly estimates. These estimates are not final indicators but instead guide progress. Analyzing these estimates can help departments, agencies and the Budget Office determine how to improve performance and what strategies can contribute to countywide results.

Summary of Key Performance Areas

The following chart displays a snapshot of how each department and its programs are performing. Each success measure (the most detailed, quantifiable level of measurement) is categorized as either improving, maintaining, or declining last year (FY 2016- FY 2017). In nearly every case, the majority of measures are improving or maintaining. Declining measures help Budget and Management departments to assess the allocation of resources and the efficiency and efficacy of program efforts.
The following chart does not necessarily represent department totals; if a measurement is new or did not have a comparison from FY 2017, it is excluded from the chart.
Click here to access the complete performance measure data set with breakdowns of each department and programs details.


426, or 57% of Success Measure estimates were met or exceeded in FY 2017.
410, or 55% of Success Measures either improved or maintained performance from FY 2016- FY 2017.
17, or 89% of Departments either improved or maintained the majority of their success measures.

Want to learn more?
Click here to go to the Performance Measures Home to browse and explore performance measures by service category, Department and Program.