Department of Finance: Performance Measures


To assure efficient and effective management of the public's financial and physical resources by providing quality financial services.


  • Treasury Program
  • Purchasing Program
  • Motor Vehicle Registration & Licensing Division (DMVL)
  • Real Property Assessment Division (RPA)
  • Administration Program
  • Accounts Program

Essentially, the Department of Finance is responsible for the overall financial administration of all County departments. The program adheres to a large number of diverse performance measures for the various programs within the Department. Program goals range from timely and accurate financial reporting and effectively managing county assets and funds, to enhancing service delivery at all Division of Motor Vehicle & Licensing locations.
The Department of Finance supports the following countywide outcome(s):
An Efficient, Effective and Responsive Government
A Strong Diversified Economy

Performance Measures are linked directly to budgetary outcomes. The Department of Finance accounts for approximately 26% of the Operating Budget.

2017 FY Highlights

57 Success Measure estimates were met or exceeded by the Department of Finance programs in FY 2017 and there were numerous notable achievements including:
  • The Administration Program met 100% of its measures related to enabling all divisions within the department to provide timely, accurate and comprehensive financial reporting.
  • The DMVL Program met or exceeded goals for accuracy, safety and security of vehicle documents and driver credentials. The program also improved and exceeded measures related to promoting traffic safety by ensuring that new drivers are qualified and competent.
  • The Treasury Program met 100% of goals related to effectively managing the County's funds.

The best performance measures start conversations about organizational priorities, the allocation of resources, ways to improve performance, and offer an honest assessment of effectiveness.

Breaking Down Performance Measures

The following chart details the breakdown of the 98 performance measures for the Finance Programs of Maui County. Each measure of success is categorized as either improving, maintaining, or declining in the past year (FY 2016-FY 2017). As shown below, the vast majority of success measures for each program are either improving or being maintained. Rather than seeing success measures as a static and final indicator, departments use them as continuous gauges and guides for future operation and the Finance Department continues to strive for excellence by working towards high-level outcomes. 

Learn more about Performance Measures for each Finance Program:

Performance Measures provide both overarching goals for programs that adhere to the department's mission, and measurement level numerical data to help departments and programs assess their ability to implement budget dollars effectively and serve the Maui community. The following chart provides an extremely detailed breakdown of the Department of Finance's performance measures. Scroll through to explore and answer specific questions about how the department measures success.