Department of Fire & Public Safety: Performance Measures


To protect and preserve life, environment, and property.


  • Administration and Maintenance Program
  • Training, Health and Safety Program
  • Fire Prevention Bureau
  • Fire and Rescue Operations Program
  • Ocean Safety Program

The Department of Fire and Public Safety provides both emergency and non-emergency services for the islands of Maui, Molokai, Lanai, Kahoolawe, and the surrounding waters. The Department has 14 fire stations throughout the county, including ten on the island of Maui, three on the island of Molokai, and one station on the island of Lanai.
The Department of Fire & Public Safety supports the following countywide outcome(s):
An Efficient, Effective and Responsive Government
A Prepared, Safe and Livable County
A Healthy and Sustainable Community

Performance measures are directly linked to budgetary outcomes. The adjacent chart shows a snapshot of Fire & Public Safety's budget, by program. Fire & Public safety accounts for approximately 7% of the County's Operating Budget.

FY 2017 Highlights:

In 2017, the Department of Fire & Public Safety exceeded a number of success measure estimates. The Department:
  • Met 100% of goals related to increasing competencies for task, tactical and strategic positions within all emergency response capabilities.
  • Met all goals related to standardizing training levels for suppression, hazardous materials and technical rescue.
  • Provided 100% accurate data on department responses to emergencies. This data is used for the National Fire Incident Reporting System (NFIRS), data analysis and budget purposes.

The best performance measures start conversations about organizational priorities, the allocation of resources, ways to improve performance, and offer an honest assessment of effectiveness.

Breaking Down Performance Measures

So how does the Department of Fire & Public Safety measure up? Programs met 18 success measure estimates overall. Additionally, The following chart details the breakdown of the 39 performance measures for the Department. Each measure of success is categorized as either improving, maintaining, or declining in the past year (FY 2016 - FY 2017). Most programs in the department are either improving or maintaining their measured success. Rather than seeing success measures as a static and final indicator, departments use them as continuous gauges and guides for future operation.
Performance Measures provide both overarching goals for programs that adhere to the department's mission, and measurement level numerical data to help departments assess their ability to implement budget dollars effectively and serve the Maui community. The following chart provides an extremely detailed breakdown of the Department of Fire & Public Safety's performance measures. Scroll through to explore how the department measures success.