Department of Parks & Recreation: Performance Measures


Mission:

Provide safe, satisfying and cost effective recreational opportunities for the residents and visitors to Maui County. 

Programs:

Administration Program
Parks Program
Recreation and Support Services Program
Waiehu Golf Course Program

The Department of Parks & Recreation operates and maintains the County's numerous parks, recreation areas and recreational service programs for the residents of Maui County. The Department also coordinates with other County departments on enforcement of rules and regulations for parks and recreation facilities, their use, and overall countywide beautification.
The Department of Parks and Recreation supports the following countywide outcome(s):
An Efficient, Effective and Responsive Government
Suitable Public Infrastructure
A Prepared, Safe and Livable County
A Healthy and Sustainable Community

Performance Measures are directly linked to budgetary outcomes. The adjacent chart offers a snapshot of the Parks and Recreation Budget. Parks and Recreation accounts for approximately 6% of the County's Operating Budget.

FY 2017 Highlights:


  • The permit and enforcement section met 100% of measures related to the objective of creating an efficient and effective permitting process with a high level of customer satisfaction.
  • The PALS program successfully worked towards meeting their goals related to creating a safe and nurturing environment and emphasizing cultural and recreational skills for the children of Maui County.
  • The Aquatics Program met and improved success measures related to the objective of maintaining and enhancing safety in swimming pools.

The best performance measures start conversations about organizational priorities, the allocation of resources, ways to improve performance, and offer an honest assessment of effectiveness.


Breaking Down Performance Measures

So how does the Department of Parks and Recreation measure up? Programs met 21 success measure estimates overall. Additionally, The following chart details the breakdown of the 60 performance success measures for the Department, by program. Each measure of success is categorized as either improving, maintaining, or declining in the past year (FY 2016- FY 2017). The vast majority of programs in the department are either improving or maintaining their measured success. Rather than seeing success measures as a static and final indicator, departments use them as continuous gauges and guides for future operation.
Performance Measures provide both overarching goals for programs that adhere to the department's mission, and measurement level numerical data to help departments assess their ability to implement budget dollars effectively and serve the Maui community.
Explore performance and success measures for each Parks and Recreation program below: